Introduction¶
This document gives information about the related Acquia Optimize checks:
- Audio-only (Live) has media alternative
What¶
Live audio provides an alternative to time-based media.
Note: This applies to broadcast audio formats such as web-based conference transmissions, live-streamed speeches, and live radio webcasts. It does not include web-based, two-way communication, such as direct conversations between individuals online.
Why¶
Including an alternative for live audio is crucial for making content accessible to a broader audience. By offering an equivalent text version or other accessible format, people who are deaf, hard of hearing, or who experience difficulty processing real-time audio can still engage fully with the content. This approach ensures that essential information conveyed through audio isn't lost and promotes inclusivity by making real-time content accessible to everyone, regardless of their ability to hear or process audio content in real time.
This check affects individuals with:¶
- Hearing impairments: Individuals who are deaf or hard of hearing rely on text or visual alternatives to access real-time audio content, as they cannot perceive audio directly. Without an alternative, these users miss out on essential information that is shared live.
User story¶
Mei-Ling is a 41-year-old woman originally from Chengdu, China, now living in Brighton, England. She works as a ceramic artist and runs her own studio. Mei-Ling became deaf as a teenager due to an illness and uses both British Sign Language (BSL) and written communication to interact with her clients and manage her business.
""Alright, this might sound a bit nerdy, but there is this forum I am part of for ceramic artists, and they do these live meet-ups. It is amazing, really—people sharing tips and tricks from all over the world, stuff you cannot just find anywhere else. They meet on the other side of the globe, so it is perfect that I could just ‘listen in’…except I cannot. Everyone else can join in real-time, but I am just…left out. It is frustrating. I wish they would just add a transcription or something so I could actually follow along.”"
Example¶
Example – live audio with an alternative¶
The CEO of a global company is giving a speech to discuss how the company’s financial performance is being impacted by recent fluctuations in the global economy. The audio from the meeting is streamed live on the company’s website. Next to the audio player, there is a panel where viewers can follow along with a live text transcription of the speech. This allows people who cannot hear the audio transmission to access the information in real time.
How¶
How to review it?
Since this check involves live streaming audio, it’s best conducted during an actual live stream. However, a more practical approach is often to verify that your organization has the necessary procedures and technology in place to manage audio live streams, including offering text alternatives. This can be done with a trained human transcriber capable of producing real-time transcriptions or with software solutions that generate live text transcriptions of the audio.
The Acquia Optimize platform highlights elements in the code that may involve live streaming audio.
Your task is to assess whether the audio stream provides an accurate text version of the transmitted audio. If it does, you can mark this issue as “reviewed.”
For further information see How to review an accessibility issue
Additional resources¶
WCAG success criteria
1.2.9 Audio-Only (Live)