Introduction

This document provides information on how to do a PDF accessibility scan and request a

Navigation 

This section provides instructions on how to locate the PDF

1. Log in to your Web Governance account.
2. Select the domain that you want to work with.
3. Expand the left menu bar if the options are not visible.
4. On the left menu bar, click Accessibility (icon of a human figure with outstretched arms). The system opens the Accessibility summary page.
5. Select PDFs from the menu on the left.

Internal PDFs

Select this tab to view PDF files that are uploaded on your site.

1. Sort the chart with the following options:
   • Pending
   • Queued
   • Failed
   • Approved
2. Use the radio boxes to select one or several PDFs.
3. Select Scan for accessibility to do a scan on the selected PDF files. PDF files that are waiting for the scan to complete are marked as Queued.
4. If the scan is successful and no accessibility errors are found, the PDF is marked as Approved.
5. If the scan is successful and some accessibility errors are found, the PDF is marked as Failed.
   1. Select the PDF to view the results.
   2. Repair the errors or use the PDF remediation option. For more information, read PDF accessibility remediation quote.
   3. Upload the repaired PDF documents and start a new scan.

The scan results are imported directly into your account and are available through the dashboard.

External PDFs

Select this tab to view PDF files that are external. The scan cannot read external PDFs, these need to be reviewed manually. 

1. Select the tab above the list to sort for:
   • Pending
   • Approved
2. Select Action and Mark as approved after the file is updated.

To scan the document with Web Governance, you must make the PDF internal within your settings.

Scan results

The PDF accessibility scan results are imported directly into your account and are available through the domain dashboard.

1. Select the PDF from the list to view the scan results.
2. Repair the issues or use the PDF remediation option. For more information, read PDF remediation quote.
3. Upload the corrected PDF documents.
4. Start a new scan.

PDF Document scan results in the Content Quality module

To find more details about the PDF from the scan results, use the Web Governance Content Quality module. This section provides instructions on how to discover more details about the PDF documents that are included in the scan.

For more information, read Content Quality errors.

Remediation quote

If any PDF files require remediation, you can choose to repair them yourself or make a request for remediation from within the platform. The remediated documents and accessibility reports are delivered to your email when they are ready. To include the PDF scanning tool, contact Support to upgrade your account. 

For instructions on how to request remediation, read PDF accessibility remediation quote.

PDF accessibility scan credits

Your Web Governance subscription determines the number of PDF scan credits that your account includes. 

One credit is used for each PDF. For details about what is included in your subscription, contact your account manager.

PDF accessibility scan

Frequently asked questions

Frequently asked questions