Advisor mode answers questions about Acquia products and your account or subscription. The agent cites the source for each answer, takes no action, and consumes no AI credits. Advisor mode provides a starting point for new users.

Prerequisites

Ensure that your account holds access to Acquia AI. For additional details, refer to Getting started with Acquia AI.

Procedure

To submit a question in Advisor mode:

1. Sign in at source.acquia.com and open Acquia AI, or start a chat in Acquia Source.

Advisor mode answers questions about Acquia products and your account or subscription. The agent cites the source for each answer, takes no action, and consumes no AI credits. Advisor mode provides a starting point for new users.

Prerequisites

Ensure that your account holds access to Acquia AI. For additional details, refer to Getting started with Acquia AI.

Procedure

To submit a question in Advisor mode:

1. Sign in at source.acquia.com and open Acquia AI, or start a chat in Acquia Source.

2. Ensure that the mode toggle displays Advisor mode.

3. Enter a plain-language question, such as: How do I create a site in Source CMS?

4. Review the answer and cited sources.

5. Submit follow-up questions to refine technical details.

Scope of Advisor mode

Advisor mode provides responses for:

• Functional questions about Acquia products, answered from Acquia product documentation.

• Account and subscription details, such as included Acquia products.

In Advisor mode, the agent utilizes user identity and reads only documentation and basic account or subscription details.

Advisor mode limits

Advisor mode cannot perform the following operations:

• Access sites, applications, or environments.

• Analyze application or platform logs. Only diagnosis tasks delegated in Work mode analyze logs. For additional details, visit Diagnose a slow or failing application.

• Modify resources. To generate or modify content, delegate a task in Work mode. For additional details, visit Delegate and approve a task in Work mode.

Guidelines for effective questions

• Specify the target product: Include terms such as in Source CMS or on Cloud Platform to focus the response.

• Submit single queries: Ask one question at a time to receive clearer answers and source references than multi-part lists provide.

• State primary goals: Specify the goal rather than only the issue. This context enables the agent to recommend appropriate paths.

• Verify cited sources: If cited sources do not address the specific use case, mention that context in a follow-up query.

AI credit usage

Advisor mode consumes no AI credits. Tasks in Work mode consume AI credits. For additional details, visit AI credits and usage.