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Email template instructions

Introduction

It is important to take the time to inform all stakeholders about the decision to use Acquia Web Governance. To make this easier, Web Governance provides three stakeholder email templates.

Instructions

Edit the stakeholder templates.

These are just templates with suggestions on information that should be included. It is not recommended to copy the template instructions exactly. Edit the contents of the template to customize them as needed before you send them to the stakeholders.

The template includes highlighted areas to indicate where you should personalize the template. This makes it possible to send the correct message to your stakeholders and ensure that everyone is informed.

Template 1:

Stakeholder email for content creators

Send this email to staff members who make changes to the website but will not use the new tools themselves. These people need to know that the website uses Web Governance in case any policy changes happen in the future. Examples of stakeholders to inform include:

  • Bloggers
  • Editors
  • Web designers

Template 2:

Stakeholder email for primary users

Send this email to anyone who uses Web Governance, to inform them about the upcoming changes to their workflow. Examples of stakeholders to inform include:

  • Content Managers
  • Content Editors
  • Webmasters
  • Web Content Managers
  • Directors of Marketing

Template 3:

Stakeholder email for high-influence non-users

Notify all major decision-makers in the organization about the new tool, as these people are essential to ensure that you have the support and resources to get the job done. Examples of stakeholders to inform include:

  • Heads of other departments
  • Project Managers
  • Presidents
  • CEOs

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