Web Governance
Handle links with QA
This document provides instructions on how to find and repair broken links with the Quality Assurance feature.
To navigate to the Quality Assurance module:
Click Quality Assurance (the checkbox icon), on the window toolbar.
The Quality Assurance page opens.
Click Links from the menu on the left.
Click this option in the Links sub-menu on the left side of the page to view the URLs of any pages that contain broken links. This is the default page that opens when Links is selected.
A dialog box opens. Select your export file:
A message informs that, "Your export is currently being generated, You will receive an email when the export is ready." To view the progress, click the avatar icon on the main toolbar and select My Exports, or click Go to My Exports.
Priority: Low, Medium, High as determined by the number of page views.
For more information, visit Issue priority
Open Issue Page: On the same row as an issue on the right, click Open Issue Page (an i for information icon) on the same row as an issue.
For more information, visit .
Click this option in the Links submenu on the left side of the page to see the overview and status of broken links.
A dialog box opens. Select your export file:
A message informs that, "Your export is currently being generated, You will receive an email when the export is ready." To view the progress, click the avatar icon on the main toolbar and select My Exports, or click Go to My Exports.
The table with the results has the headers:
Click this option in the Links sub-menu on the left-hand side of the page to view the list of images that have broken links.
Tip: An example of a broken image could be an icon button with a broken path.
Mark as ignored: Ignore the link. Use this option if you know the link is, in fact, OK. Ignored links are not included in subsequent scans and will not show up as broken.
For more information, visit Fix broken links.
Click this option in the Links sub-menu on the left-hand side of the page to view the list of links that are located on the sitemap.
Mark as ignored: Ignore the link. Use this option if you know the link is, in fact, OK. Ignored links are not included in subsequent scans and will not show up as broken.
For more information, visit Fix broken links.
Open page details (webpage icon): On the same row as a page, click Open Page Details.
The details page opens.
Mark as ignored: Ignore the link. Use this option if you know the link is not broken. Ignored links are not included in subsequent scans and will not show up as broken.
For more information, visit Ignored links.
The following is the crucial difference between the issues that you mark as fixed and issues that you mark as ignore:
Issues that are marked as fixed are flagged upon future scans
Issues that are set to ignore are permanently omitted from future scans and future compliance score calculations, as long as the link gives the same broken error.
Ignored links are displayed on the scan again if the status of the link changes. For example, a link previously marked as broken with a 404 status and ignored is reset if the link later receives a new "Ok" status, such as 200. If the same link starts to return a 404 error in the future, it is displayed on the broken links report again.
For information on how to set up the scan to exclude a link so that it is never considered, visit Path constraints and link exclusions.
Issues that are marked as fixed are flagged upon future scans
Issues that are set to ignore are permanently omitted from future scans and future compliance score calculations, as long as the link gives the same broken error.
Ignored links are displayed on the scan again if the status of the link changes. For example, a link previously marked as broken with a 404 status and ignored is reset if the link later receives a new "Ok" status, such as 200. If the same link starts to return a 404 error in the future, it is displayed on the broken links report again.
For information on how to set up the scan to exclude a link so that it is never considered, visit Path constraints and link exclusions.
If this content did not answer your questions, try searching or contacting our support team for further assistance.
Open page details (webpage icon): On the same row as a page, click Open Page Details.
The details page opens.
Mark as ignored: Ignore the link. Use this option if you know the link is not broken. Ignored links are not included in subsequent scans and will not show up as broken.
For more information, visit Ignored links.
The following is the crucial difference between the issues that you mark as fixed and issues that you mark as ignore:
Issues that are marked as fixed are flagged upon future scans
Issues that are set to ignore are permanently omitted from future scans and future compliance score calculations, as long as the link gives the same broken error.
Ignored links are displayed on the scan again if the status of the link changes. For example, a link previously marked as broken with a 404 status and ignored is reset if the link later receives a new "Ok" status, such as 200. If the same link starts to return a 404 error in the future, it is displayed on the broken links report again.
For information on how to set up the scan to exclude a link so that it is never considered, visit Path constraints and link exclusions.
Issues that are marked as fixed are flagged upon future scans
Issues that are set to ignore are permanently omitted from future scans and future compliance score calculations, as long as the link gives the same broken error.
Ignored links are displayed on the scan again if the status of the link changes. For example, a link previously marked as broken with a 404 status and ignored is reset if the link later receives a new "Ok" status, such as 200. If the same link starts to return a 404 error in the future, it is displayed on the broken links report again.
For information on how to set up the scan to exclude a link so that it is never considered, visit Path constraints and link exclusions.
If this content did not answer your questions, try searching or contacting our support team for further assistance.
Web Governance