Bridgit is a blind mother to a five-year-old girl and an 11-year-old boy:
"As part of my job, I need to complete regular online training, like learning new customer service techniques. I usually do this in the evening after my kids have gone to bed. But navigating these platforms can be a nightmare! The headings are so vague, things like 'Module 1' or 'Topic A,' and they give me no clue what each section is about. I end up wasting so much time opening and listening to each section just to figure out if it is relevant. It is incredibly frustrating and eats into the little time I have left for myself after a long day balancing work and family life."
This section provides some examples of the issue.
A blog section on a website displays a list of posts where the headings only indicate dates instead of a description of the content of each blog post. Only the date is marked as a heading, and this makes it non-descriptive. Screen reader users, who navigate through the page and understand the content by retrieving a list of headings, cannot get a quick overview of the page content or efficiently navigate to the desired article. Even though each article has a specific name, the screen reader only announces the date.
A blog section on a website displays a list of posts where the headings clearly describe the content of each blog post. Even if users only see and navigate through a list of headings on the page, it is easy to get an overview of the content and navigate to the desired article.
Provide descriptive headings so that users who rely on screen readers can navigate the page efficiently.
This section provides information about how to review the issue.
The Acquia Web Governance platform highlights all text snippets marked as headings for review.
Assess the headings to determine if each heading accurately describes the content that immediately follows it.
If the heading text gives users a clear understanding of the content it is meant to describe, mark this issue as "reviewed."
For more information, visit How to review an accessibility issue.
Related accessibility conformance testing rules.
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