Introduction

This document provides information about

Navigation

This section gives instructions on how to navigate to the report center and how to view and receive reports.

The report is delivered to the email addresses for the persons assigned to receive this report.

1. Log in to your Web Governance account.
2. Click Reports on the main menu bar.
3. Locate the Heatmaps section.

There are two reports for this module:

• Heatmaps summary report
• Heatmaps summary with detailed clicks report

​Heatmaps Summary report

The report is delivered to the email addresses for the persons assigned to receive this report. The report provides information about:

• Report name, domain, and date of the scan.
• The chart is divided into sections. The first section has the table columns:
  • Page: the URL and link to the page.
  • Date: The date of the activity.
  • Users: The number of users who accessed the page.
  • Clicks: The number of clicks on the page.
  • Avg Duration: The average duration of time spent on the page.
• The following sections separate the device types (such as Desktop, Mobile, Tablet). Each table section has the columns:
  • Sessions: The number of user sessions.
  • Chrome: The number of sessions from users with a Chrome browser.
  • Safari: The number of sessions from users with a Safari browser.
  • Firefox: The number of sessions from users with a Firefox browser.
  • Other Browsers: The number of sessions from users with other browsers.
  • Mac: The number of sessions from users on a Mac device.
  • Windows: The number of sessions from users on a Windows device.
  • Other OS: The number of sessions from users on a different operating system.
  • Clicks: The number of clicks on the page.

Heatmaps Summary with Detailed Clicks report

The report is delivered to the email addresses for the persons assigned to receive this report.

The fields show the Report name, domain, and date of the scan.

• The table has the columns:
  • Page: The URL and link to the page.
  • Date: The date that the page was accessed.
  • Users: The number of users that visited the page.
  • Clicks: The number of clicks that the page received.
  • Avg. duration: The average amount of time that the user spent on the page.

Additional resources

For more information, read:

• How to use Heatmaps
• Reports introduction
• Heatmaps introduction series

Heatmaps reports