Introduction

The Issue View feature is a way to narrow down scan results to see website issues on an individual issue, for example a broken image on a specific page.

Issue View allows you to manage and assign web accessibility and governance tasks to the right team colleagues. It is also possible to copy the URL of an Issue View page and paste it into any task management platform like Asana, Monday, JIRA, and others. No integration is needed.

Issue views are available on the Page Details page for the following modules:

• Accessibility
• Data Privacy
• Quality Assurance

This page provides instructions on how to access the issue view from each supported module.

Accessibility Issue View

View and get a link to a specific issue on a specific page within the Accessibility module.

1. Click Accessibility (icon of a human with arms extended) on the Dashboard toolbar. The Accessibility landing page opens.

   

2. From the menu on the left, select Pages with Failing Checks.

   

3. Click Open page details (the page icon) on the same row as a page with failing checks.

   

   The Page Details page opens. This page shows accessibility checks with issues and the percentage of compliance for the webpage.

   

4. Click Open Issue Page (an 'i' icon) on the right side of the page in the section with issues, on the same row as an issue.

   

   The Accessibility Issue page opens.

   
   • Snippet Overview section: This section gives information on the snippet.
     • Effect on overall compliance level: The percentage of effect this snippet has on the overall compliance level of the webpage.
     • Element: The type of element of the snippet.
     • Date found: The date that the issue was first detected.
     • Snippet: The snippet from the source code.
   • Checks for the issue section: This section lists the failed checks for the issue.
     • Review (eye icon): Click for information and tips on how to repair the issue.
     • Check: This column shows the name and description of the failed check.

     • Help Center (graduation cap icon): Click to read the Accessibility Help Center information and tips about the issue.

       • Element
       • Guidelines
       • Requirement
       • Error
       • Short Description
       • How to Determine
       • Steps to Check
       • Procedure
       • Expected Result
       • Failed Result
       • Examples (Pass and Fail).

       Click Open New Help Center for added details about the WCAG 2.2 check.

5. Click Copy URL on the upper right side of the page to copy the URL to the issue.

   

Data Privacy issue view

This section provides instructions on how to view and link to a specific issue on a specific page.

1. Click Data Privacy (the lock icon), on the Dashboard toolbar. The Data Privacy page opens.

   

2. Select Content with Data Issues from the menu on the left.

   

   The Content with Data Issues page opens.

   

3. Click Open page details (webpage icon) on the same row as a page in the list.

   

   The Data Privacy details page opens.

   

4. Click on an issue in the list. The pane to the right updates with information and help about the issue.

   

Quality Assurance issue view

View and link to a specific issue on a specific page. Follow these steps for Broken Links, Broken Images, and Misspellings.

1. Click Quality Assurance (the checkbox icon), on the Dashboard toolbar.

   

2. The Quality Assurance summary page opens.

   

3. Click Links from the menu on the left.

   

4. Click Content with Broken Links in the expanded menu.

   

5. Click Open Page Details (the webpage icon) on the same row as a page in the list.

   

6. Click Open Issue Page (an 'i' icon) on the same row as an issue on the right side of the page.

   

Quality Assurance misspellings/potential misspellings issue view

View and link to a specific issue on a specific page.

1. Click Quality Assurance (the checkbox icon), on the Dashboard toolbar.

   

2. The Quality Assurance page opens.

   

3. Click Spellcheck from the menu on the left. The menu expands.

   

4. Click Pages with Misspellings. The Pages with Misspellings page opens.

   

5. Click Open Issue Page (an 'i' icon) on the same row as an issue.

   
6. The Misspellings page opens. View details about the snippet.

For more information, visit:

• Spellcheck
• Fix misspelled words

Issue view

• The name of the check
• Impact
• Difficulty
• Guidelines
• Tags
• Why is this an issue
• Examples (if available).

For more information, visit About the Accessibility Guide.

• The name of the check
• Impact
• Difficulty
• Guidelines
• Tags
• Why is this an issue
• Examples (if available).

For more information, visit About the Accessibility Guide.