Introduction

When Mobile accessibility is enabled, an additional scan is done to simulate how your website renders on mobile devices. This data is used to pick up device-specific code that only loads when a website opens on a mobile device. Based on this mobile rendition of the website, Web Governance performs two additional checks in addition to the accessibility checks that already run on the website.

These checks determine if a web page is properly responsive. Responsiveness is a basic requirement for an accessible website. The checks are displayed in the user interface and can be filtered out of the other checks. They are also displayed in the Web Governance Browser Extension.

• Check 1: Is pinch-to-zoom disabled?
  This check generates a flag if pinch-to-zoom is disabled. If it fails, the check appears in the list of failing checks with the name X.

  Visitors must be able to zoom in on a web page by pinching with their fingers. Visually impaired users should always have a zoom option, even on their mobile device. 

• Check 2: Does the web page require two-dimensional scrolling?
  This check generates a flag if a web page requires two-dimensional scrolling. If it fails, the check appears in the list of failing checks with the name Z.

  Visitors must not be required to scroll both vertically and horizontally to read a paragraph of text or view an image. Typically, this happens if a website owner has not defined the image size for mobile devices, and the image displays in the same size as it would on a desktop computer. When this happens, the visitor needs to scroll up and down and sideways to view all of the content. This is not an accessible experience for visually impaired users and users who have motor disabilities. It is very strenuous for your wrist or arm to scroll in two dimensions. 

Enable mobile scans

This section provides instructions on how to enable mobile scans on a website.

1. Log in to your Web Governance account.
2. Locate the domain that you want to work with.
3. Click Action on the same row as the domain.
4. Select Edit domain.
5. In the Features section, click on the Accessibility field and select the Mobile Accessibility level from the expanded menu. 
   • WCAG 2.1 (Level A) mobile 
   • WCAG 2.1 (Level AA) mobile 
6. Follow the instructions to configure the Accessibility module. For instructions, read Accessibility setup.

The Web Governance History and Report modules retain historical reports.

Disable mobile scans

This section provides instructions on how to disable mobile scans on a website.

1. Log in to your Web Governance account.
2. Locate the domain that you want to work with.
3. Click Action on the same row as the domain.
4. Select Edit domain.

Configuration

Follow these steps to turn off Mobile Accessibility:

1. In the Features section, click on the Accessibility field and select a new accessibility level from the expanded menu. 

2. Follow the instructions to reconfigure the Accessibility module. For instructions, read Accessibility setup.

   Important

   When you change the WCAG accessibility level, the existing Accessibility Score scan information is erased and the new standard starts over from the beginning with the next scan. All previous decisions on issues are lost.  It is advised to activate a new level only when you are ready to make the updates needed, or if it becomes a legal requirement for your location and organization.

Additional resources

For more information about accessibility requirements, visit:

• The official site for Web Content Accessibility Guidelines
• Quick Reference: How to Meet WCAG 2.1 Requirements
• For help, contact support

Frequently asked questions

Mobile accessibility scan

Frequently asked questions