) exemptions allow you to add timeslots that instruct the system to stop notifications during a defined period, for example, duing planned server maintenance.
How to add an exemption
For best results, only use Uptime Monitoring on your homepage.
Log in to your Web Governance account.
Select the domain that you want to work with.
Expand the left menu bar if the options are not visible
Click Site
Performance
.
How to edit an exemption
Log in to your Web Governance account.
Select the domain that you want to work with.
Expand the left menu bar if the options are not visible.
Click Site Performance.
Select Uptime Monitoring.
Click See Details on a check.
Click Exemption at the top of the page.
Click Action (the gear icon) on the same row as an exemption.
Edit the exemption form fields:
Exemption time
Repeat
Start date
End date
Exemption options: Select one of the options:
Exemption time is not part of the downtime calculation
Exemption time is part of the downtime calculation
If you have no other downtimes, your uptime is shown as 100%. If you have 1 hour exemption time and no other downtimes in one day, your uptime is shown as 95.83% uptime.
Description: Edit the description of this exemption for your records.
Click .
How to delete an exemption
Log in to your Web Governance account.
Select the domain that you want to work with.
Expand the left menu bar if the options are not visible.
Click Site Performance.
Select Uptime Monitoring.
Click See Details on a check.
Click Exemption.
On the same row as the exemption you want to remove, click Delete (a trashcan icon, in the Actions column of the table).
A dialog opens asking, Are you sure you want to delete this exemption?
Select Cancel to cancel the action or OK to delete the exemption.
The dialog closes and the exemption is gone from the list.
Click Save.
Uptime Monitoring exemptions
Introduction
Uptime Monitoring (previously
Heartbeat
) exemptions allow you to add timeslots that instruct the system to stop notifications during a defined period, for example, duing planned server maintenance.
How to add an exemption
For best results, only use Uptime Monitoring on your homepage.
Log in to your Web Governance account.
Select the domain that you want to work with.
Expand the left menu bar if the options are not visible
Click Site
Performance
.
How to edit an exemption
Log in to your Web Governance account.
Select the domain that you want to work with.
Expand the left menu bar if the options are not visible.
Click Site Performance.
Select Uptime Monitoring.
Click See Details on a check.
Click Exemption at the top of the page.
Click Action (the gear icon) on the same row as an exemption.
Edit the exemption form fields:
Exemption time
Repeat
Start date
End date
Exemption options: Select one of the options:
Exemption time is not part of the downtime calculation
Exemption time is part of the downtime calculation
If you have no other downtimes, your uptime is shown as 100%. If you have 1 hour exemption time and no other downtimes in one day, your uptime is shown as 95.83% uptime.
Description: Edit the description of this exemption for your records.
Click .
How to delete an exemption
Log in to your Web Governance account.
Select the domain that you want to work with.
Expand the left menu bar if the options are not visible.
Click Site Performance.
Select Uptime Monitoring.
Click See Details on a check.
Click Exemption.
On the same row as the exemption you want to remove, click Delete (a trashcan icon, in the Actions column of the table).
A dialog opens asking, Are you sure you want to delete this exemption?
Select Cancel to cancel the action or OK to delete the exemption.
The dialog closes and the exemption is gone from the list.
Click Save.
Select Uptime Monitoring.
Click See Details on a check.
Click Exemption at the top of the page.
Click Add new exemption at the top of the page.
Fill out the exemption form with the following:
Exemption time
Repeat: Set a scheduled time to instruct the platform to stop sending notifications.
None
Daily
Weekly
Monthly
Start date: Use the date range picker and time fields to instruct the platform when to start the exemption.
End date: Use the date range picker and time fields to instruct the platform when to end the exemption.
Exemption options: Select one of the options:
Exemption time is not part of the downtime calculation
Exemption time is part of the downtime calculation
If you have no other downtimes, your uptime is shown as 100%. If you have 1 hour exemption time and no other downtimes in one day, your uptime is shown as 95.83% uptime.
Description: Describe the exemption.
Click Save.
Save
Did not find what you were looking for?
If this content did not answer your questions, try searching or contacting our support team for further assistance.
Select Uptime Monitoring.
Click See Details on a check.
Click Exemption at the top of the page.
Click Add new exemption at the top of the page.
Fill out the exemption form with the following:
Exemption time
Repeat: Set a scheduled time to instruct the platform to stop sending notifications.
None
Daily
Weekly
Monthly
Start date: Use the date range picker and time fields to instruct the platform when to start the exemption.
End date: Use the date range picker and time fields to instruct the platform when to end the exemption.
Exemption options: Select one of the options:
Exemption time is not part of the downtime calculation
Exemption time is part of the downtime calculation
If you have no other downtimes, your uptime is shown as 100%. If you have 1 hour exemption time and no other downtimes in one day, your uptime is shown as 95.83% uptime.
Description: Describe the exemption.
Click Save.
Save
Did not find what you were looking for?
If this content did not answer your questions, try searching or contacting our support team for further assistance.
Web Governance