If you have the Edit Assets' Metadata, Type, and Preview permission, you can upload alternate previews of assets that do not have previews. Uploading alternate previews allows others to know what assets look like and determine whether or not to download or share them. Upload any file format as an alternate preview, although for something like compressed archives, we recommend that you upload images. Videos can be used as alternate previews, but processing may take some time before the preview displays. We do not recommend using PDFs as Alternate Previews as they can produce undesired results.
You can upload alternate previews in Asset Digest or on the Asset Details page.
In Asset Digest:
Select the More (3-dot) menu located following the asset preview frame.
On the Asset Details page:
Select Upload Alternate Preview.
The system uploads files for previews that it does not create. After you upload an alternate preview, an "Alt Preview" badge opens next to the version thumbnail in the "Asset info" panel.
When an alternate preview (JPG or PNG) is uploaded, the way users interact with the asset depends on the original file type.
Original Asset Type | Visual Display | Quick View / Thumbnail Click | Expand Preview Click | Download Click |
|---|---|---|---|---|
Documents (PDF, DOCX, PPTX) | Displays the uploaded JPG/PNG. | Opens the underlying document (PDF or DOCX) | Enlarges the uploaded JPG/PNG preview image. | Standard Download |
Standard Video | Displays the uploaded JPG/PNG10. | Opens/plays the underlying video file. | Enlarges the uploaded JPG/PNG preview image. | Standard Download |
Data & Archives | Displays the uploaded | Opens the JPG/PNG preview image. | Opens the JPG/PNG preview image. | Downloads the underlying CSV, XLSX, or ZIP file. |
Specific Media | Displays the uploaded JPG/PNG with a "Play" icon overlay. | Plays the underlying media file. | N/A | Downloads the underlying AVI or WAV file. |
You can remove alternate previews after you upload them.
In Asset Digest:
On the Asset Details page:
Select Remove Alternate Preview.
If this content did not answer your questions, try searching or contacting our support team for further assistance.
If this content did not answer your questions, try searching or contacting our support team for further assistance.