How do I share assets?

If you have permission, you can share DAM assets with someone else, including someone without a DAM account. There is no cost for sharing assets.
 

You can share assets from these places in Acquia DAM:

  • Search results page

  • Asset Digest 

  • Asset Details page

  • Quick View

  • Portals

 

​​​​​​Share multiple assets

You can share multiple assets in the classic search experience only. First, perform a search for assets. If you’re using redesigned search, click View in classic search on the results page.
 
Select the assets you want. In the Selection panel, click the Share icon and Share via Email or as a collection.



Next, enter a first and last name for your recipient, email address, along with an email subject line and note. If the Share With Multiple Recipients feature is turned on for your site, you can add multiple recipients here. 

Select conversion formats for your shared assets, such as JPG or the original format. Once you’re finished, the email will be sent to the recipient and you’ll be taken to the Shares page where you can see a list of all orders.  

If your recipient has a DAM account, they’ll receive an email with a link to download the assets, or a link to view and download the collection. If your recipient doesn’t have a DAM account, they'll receive an email with a link to the order pickup page or collection share page. They will not have access to the site to search for or view any other assets. The emailed link will expire in seven days. If you want to change your site’s default expiration date for share via email, contact the DAM Customer Support team.

Processing time 

After assets are shared, they're sent to a processor to be converted to selected formats. Processing for image files can take up to several minutes. Files for videos take longer. Processing time depends on a video's size, quality, and the number of frames in the video's file.

Share a single asset 

You can share individual assets by share link, embed code, or embed link in search results, Asset Digest, Asset Details page, or Quick View.

In redesigned search results, select Share on an asset card. Note that you won’t see this option for assets that are either unreleased or expired. 



In Asset Digest, select Share below the asset preview. 


If intended use is enabled on your site, you’ll select an option to indicate how you’ll use the file. Click Save.



You have three options for sharing this asset: share link, embed code, or embed link. Copy the link or code and send it to your recipient. 



On the Asset Details page and Quick View, you’ll see the legacy share experience, which looks different and doesn’t include the embed link option.

Unsharing 

If you want to stop the asset from being shared, viewed, or downloaded, the asset must be unreleased or expired in the DAM. If shared or embedded assets expire, a Preview Not Available image displays in place of the asset. 

Order assets again

Assets that have previously been shared can be reordered from the Shares page. To re-order assets from another order to share with someone else, view the order on the Shares page, then add the assets from that order to the Selection panel.

 

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If this content did not answer your questions, try searching or contacting our support team for further assistance.

Acquia DAM Support
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