The web browser extension allows non-admin users to quickly view and repair website issues. Many of the same sections from the Acquia Optimize application are available to edit, such as SEO, statistics, accessibility, quality assurance, policies, heatmaps, and more. The web browser extension can also be used to view certain things about external websites.
This article provides instructions on how to manage a website with the web browser extension.
This section provides instructions on how to find and use the features in the Acquia Optimize Web Extension. The toolbar buttons are, from top to bottom:
Heatmaps (flame icon): Opens the heatmap for the page.
This button only appears in the Web Browser Extension if you have installed Heatmaps.
Quick Scan (lightning bolt icon): Provides the option to do a quick scan on a page using a different method from the Single-page scan.
For more information, visit:
The Optimize IP address must be allow-listed for the single-page scan to work. The IP addresses we use are:
If this is the first time that a scan is done on the website, there might not be much data to compare with.
Click to expand the Content Issues menu.
The information shown is:
Scan Information: Click the arrow to expand the field. The field shows the date that the page was last crawled, and buttons to Start new scan and Show scanned source for the current page.
For more information about the scan, visit:
Mark as ignored: Ignore the issue. Use this option if you know the issue is, in fact, OK. Ignored issues are not included in subsequent scans and will not show up as broken.
Click HTML (a </> icon) to open the HTML code and locate the error in the code.
Tip: For non-HTML users, this is a great place to take a screenshot to send to the web developer for a permanent fix.
Click Highlight (a magnifying glass icon) to highlight the error on the webpage.
Select HTML (a </> icon) instead if you see this message:
Highlighting currently unavailable. The element isn't visually highlightable or the source code might have been changed by the time the page has loaded.
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Accessibility: Click the arrow to expand the field. Snippets from the HTML page are listed. Each issue gives the options to:
In the case of alt text snippets, be sure that the alt text is correctly repaired in the HTML code before you click Mark as Reviewed. This button indicates that the issue is resolved and it will not show up on subsequent scans. If it has not been actually fixed correctly, the compliance score gives a false result.
Select HTML (a </> icon) instead if you see this message:
Highlighting currently unavailable. The element isn't visually highlightable or the source code might have been changed by the time the page has loaded.
For more information, visit:
SEO (Search Engine Optimization): Shows the SEO Score and SEO Issues for the current page. If there are any errors, the See Issues button redirects to the Statistics page, where the errors can be fixed.
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Performance: Shows any current performance errors. If there are any errors, the Show in Acquia Optimize button redirects to the Performance page, where you can view all of the performance statistics for the page.
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Click to expand the window.
Here you can view:
For more information about the data shown in these fields, visit:
This shows the heatmap for the page. The heatmap is based on a sample of your total visitors.
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This section gives an overview of the webpage structure that the scan shows.
Click to do a scan on a single page. This option is available with or without a user subscription.
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Do a light scan of your web page for near-instant feedback. This feature is ideal when you want to check compliance while you prepare a web page for publication, or if you need a quick analysis of a page that is already published.
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This button shows the viewing resolution and offers options to adjust the view for the current page.
This option includes highlighting tools that provide information on the website structure and properties, as they relate to accessibility issues.
Select HTML (a </> icon) instead if you see this message:
Highlighting currently unavailable. The element isn't visually highlightable or the source code might have been changed by the time the page has loaded.
Click to toggle the Links button ON.
A list of all links on the website opens.
In some cases the highlight tool may not show a broken link. This can occur in the following instances:
The link is only in the HTML
The link shows up in a minimized section.
Hover the cursor over a link on the page for more information about it.
Click to redirect to the statistics view for the current page in the application.
This option shows settings for users, extensions, cache, and general information for the current page.
Clear Cache: Click to clear the cache for the current page.
This clears the HTML source code cache for the page, not the overlay from the web browser extension on the page.
Click to close the toolbar.
The file extensions need to be entered, to match the files that will be scanned. If the file extension is not in the pre-loaded list, click the + button and add it to the new row.
Users who have the web browser extension toolbar installed can use the basic functionality on any external webpage. All options are not available. These are the basic functions that are available for anyone to use if they have the web browser extension installed:
This message indicates that the page is not a part of the user's paid domain package.
Click to start a single page scan on any external page that is not covered by the your subscription.
The extension shows the results of the scan, it does not perform the scan.
For more information, visit:
Single-page scan.
This button shows the viewing resolution and offers options to adjust the view for the current page.
Click to open the toolkit. This option allows a user to investigate page header structure and easily locate links on the current page.
Click to access basic page settings such as clear cache, extension placement on the page, and extension version.
When you clear the cache, a popup message indicates that the action was successful.
Close (X icon)
Click to close the extension.
You should be able to open the extension directly from a page. If this error appears, it is possible that you are not logged in to the extension. Click the tools icon on the bottom of the extension toolbar and enter the user login credentials.
The web browser extension does not yet support CSS selectors and therefore does not consider any user-defined CSS selectors when it highlights matches.
To disable the extension, click the Acquia Optimize web browser extension icon (two blue square frames) on the browser toolbar.
Alternatively, click Close (X icon) on the extension toolbar.
For the Extension to launch on an external page, for example a page that does not exist on your Acquia Optimize account, you have to manually click the Extension icon on the browser toolbar.
If this content did not answer your questions, try searching or contacting our support team for further assistance.
Tue May 20 2025 12:52:15 GMT+0000 (Coordinated Universal Time)