Only customers with Campaign Factory subscriptions can create accounts for managing multiple instances in the Campaign Factory dashboard. Some configurations must be performed for each new instance created.
| S.No. | Task | Description | Notes |
|---|---|---|---|
| 1 | Log in to Campaign Factory | Log in to access the Campaign Factory interface with your login credentials. | Acquia sends an email only to your main administrator to provide the first time login credentials. |
| 2 | Create Campaign Factory users and roles | Create new user accounts for team members who need to assist with the required configurations. | Ensure that the main administrator creates these user accounts for team members who have developer-level or equivalent skills. |
| 3 | Create Campaign Factory accounts | Create Campaign Factory accounts according to your entitlements. | This is applicable only for customers with a Campaign Factory subscription. |
| 4 | Create Campaign Studio instances | Create your new Campaign Studio instance. | |
| 5 | Configure a custom domain | Create a custom domain and add its DNS record to your DNS manager. | You must create a custom domain for each instance. |
| 6 | Configure a sender domain | Create a sender domain, a bounce domain, and a tracking domain and add their DNS records to your DNS manager. | Each customer must configure at least one sender domain to send emails from. |
| 7 | Attach the sender domain to the instance | Attach the sender domain to the instance to enable emails sending from the domain. | You must attach one or more sender domains that you want to use. |
| 8 | Log in to Campaign Studio | After creating and configuring your new Campaign Studio instance, log in to your instance and begin setting it up. | To be redirected to the Campaign Studio login page, click the URL link for the instance located in the Domain column. |
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| Create a custom domain and add its DNS record to your DNS manager. |
| You must create a custom domain for each instance. |
| 6 | Configure a sender domain | Create a sender domain, a bounce domain, and a tracking domain and add their DNS records to your DNS manager. | Each customer must configure at least one sender domain to send emails from. |
| 7 | Attach the sender domain to the instance | Attach the sender domain to the instance to enable emails sending from the domain. | You must attach one or more sender domains that you want to use. |
| 8 | Log in to Campaign Studio | After creating and configuring your new Campaign Studio instance, log in to your instance and begin setting it up. | To be redirected to the Campaign Studio login page, click the URL link for the instance located in the Domain column. |
If this content did not answer your questions, try searching or contacting our support team for further assistance.