Web Governance
How to manage cookies
This article provides instructions on how to how to add cookies manually when the scan does not detect them, and how to manage cookies that are found by the scan.
Select Cookie Overview.
Select + under the list to add a cookie.
Complete the required fields:
Category: Click the drop-down arrow and select the category for the cookie.
Essential: These cookies are required to enable basic website functionality. The user cannot deselect essential cookies.
Basic (Recommended): Allows users basic access to selected features such as Help Desk, and facilitates communication.
Marketing: These cookies are used to provide advertising that is tailored to the user and their particular interests. Marketing cookies can also be used to restrict the number of times an advertisement is displayed and to measure the efficacy of advertising campaigns. Advertising networks usually place marketing cookies with the website operator’s permission.
: These cookies allow website operators to identify technical issues and understand how a site is performing. They can also be used to see how visitors interact with the site and usually do not collect information that identifies visitors.
Save. A dialog box opens with the message, Cookie Overview Saved.
Third-party cookies that the scan finds have a domain and a path. These are unique identifiers for the cookie.
You cannot edit the name, domain, or path of cookies that the scanner finds.
You cannot manually create a cookie with a name that already exists for a cookie that is found by the scan.
This section provides instructions on how to manage cookies that the scan detects. These cookies are populated into the list automaticallly.
Select Cookie Overview.
Locate the cookie that you want to work with.
Edit the fields as needed.
Save. A dialog box opens with the message, Cookie Overview Saved.
This section provides instructions on how to remove a cookie from the list.
Preferences: These cookies allow the website to keep track of your choices (e.g. region, user name, language) in order to provide more personalized features. A website may, for example, provide local traffic information based on data stored about the current location of the user.
Name: Enter the name of the cookie, exactly as it appears in the HTML code.
Domain: Enter the domain of the cookie.
Platform: Add the name of the platform or the company who provides this cookie. Note: This field automatically inherits the language value.
Description: Enter a short description of the cookie. If needed for this step, use a web search engine search for the cookie name.
Duration: Enter the duration of the cookie.
Delete (trashcan icon): To remove a cookie, click the trashcan icon to delete the row.
Error indicators
On the right side of each row is an indicator icon that signifies the type of error.
A red exclamation point on a row means that there is incomplete cookie data. Cookies that are not complete cannot be published or filtered, and are added to the user's browser automatically. It is important to complete the cookie setup.
A yellow question mark on a row means that the cookie was detected in previous scans but is not present in the most recent scan. Click the question mark to open a dialog box and handle the issues. Choose:
Show anyway: If the cookie was missed by the scan and you are sure the cookie is present, this is a good option to select. The cookie remains on the list.
Ignore & hide: Choose to ignore this cookie for now and hide it from the list. This is a good option if you suspect the cookie may appear again on the next scan.
Select Cookie Overview.
Locate the cookie that you want to work with.
Click Remove row (trashcan icon).
Save. A dialog box opens with the message, Cookie Overview Saved.
If this content did not answer your questions, try searching or contacting our support team for further assistance.
Preferences: These cookies allow the website to keep track of your choices (e.g. region, user name, language) in order to provide more personalized features. A website may, for example, provide local traffic information based on data stored about the current location of the user.
Name: Enter the name of the cookie, exactly as it appears in the HTML code.
Domain: Enter the domain of the cookie.
Platform: Add the name of the platform or the company who provides this cookie. Note: This field automatically inherits the language value.
Description: Enter a short description of the cookie. If needed for this step, use a web search engine search for the cookie name.
Duration: Enter the duration of the cookie.
Delete (trashcan icon): To remove a cookie, click the trashcan icon to delete the row.
Error indicators
On the right side of each row is an indicator icon that signifies the type of error.
A red exclamation point on a row means that there is incomplete cookie data. Cookies that are not complete cannot be published or filtered, and are added to the user's browser automatically. It is important to complete the cookie setup.
A yellow question mark on a row means that the cookie was detected in previous scans but is not present in the most recent scan. Click the question mark to open a dialog box and handle the issues. Choose:
Show anyway: If the cookie was missed by the scan and you are sure the cookie is present, this is a good option to select. The cookie remains on the list.
Ignore & hide: Choose to ignore this cookie for now and hide it from the list. This is a good option if you suspect the cookie may appear again on the next scan.
Select Cookie Overview.
Locate the cookie that you want to work with.
Click Remove row (trashcan icon).
Save. A dialog box opens with the message, Cookie Overview Saved.
If this content did not answer your questions, try searching or contacting our support team for further assistance.
Web Governance