This page provides instructions for admin users on how to retrieve the API key and URL from an existing Web Governance account to connect it to an Acquia Source site.
Click API Users in the left menu.
Add a new API user if needed.
For instructions on how to connect an existing Web Governance account to your Acquia Source account, visit Connecting a Web Governance account to Acquia Source.
This section provides information about the issues that the Quick Scan can identify.
When you click Start Quick Scan in Acquia Source Experience Builder:
Accessibility: Issues are summarized by guideline level (WCAG 2.1 A, WCAG 2.1 AA).
For more information, visit Accessibility feature.
Readability: Issues are shown as a level, mapped from the resulting score.
For more information about readability scores, visit Quality Assurance Readability.
If you have a Web Governance account, navigate to the Web Governance UI to view the full reports.
The following errors can occur with a scan. This list provides the error name and a short description about what the error means:
Error: There was an error gathering the content. Please try again.
Description: The module is unable to build the payload.
Error: The scan request has timed out. Please try again later.
Description: The API does not respond or times out.
Error: Access to the Web Governance API was denied. Contact your administrator for help.
Description: The API provided does not have permission for the Quick Scan feature (422).
Error: Could not connect to the Web Governance API due to a server error. Please try again later.
Description: The API has failed (500-5xx).
For more information, visit Acquia Web Governance user documentation.
If this content did not answer your questions, try searching or contacting our support team for further assistance.
Rebranding Notice!
Acquia has rebranded the following products effective October 1, 2025:
Thu Oct 16 2025 11:53:32 GMT+0000 (Coordinated Universal Time)