Template text messages can be used to send text and multimedia messages to contacts through campaigns.
On the Text Messages page, click +New.
The system displays the What type of sms do you want to create? dialog box.
On the New Template Text Message tile, click Select.
Campaign Studio displays the New Template Text Message page.
In Internal Name, specify the name that you want to display in your text messages list and selection menus for any Send text message action.
Acquia recommends having a naming convention for different types of text messages that you may send. A naming convention helps you to keep your list organized and also helps team members to easily find text messages.
In Text Message, create the text message content.
In the body of text messages, Campaign Studio supports global tokens and other tokens such as {contactfield=firstname}
.
One text message has a maximum limit of 160 characters. If your message exceeds this limit, your SMS router might charge you for two or more messages.
In Category, specify the category for your text messages based on their goals, campaigns, and other categories.
For more information, see Categories.
In Language, select the language for the text message.
This helps you to select the appropriate message in a campaign.
Set the Is MMS toggle bar to Yes.
The New Template Text Message page displays the Media section.
Campaign Studio provides the following ways to send template text messages through campaign actions:
Click Launch Campaign Builder.
Campaign Studio displays the campaign builder.
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Wed Mar 12 2025 09:53:10 GMT+0000 (Coordinated Universal Time)