This page provides information about how to use the TikTok outbound connector feature for the following scenario:
Click Integration > Instance > Output Connector.
Click Add Integration.
On the Destination page, select TikTokConnector.
Click Next.
On the Basic Information page, provide a name and description for your connector.
Click Next.
On the Credentials page, click Connect.
The system redirects you to your TikTok Business Account portal.
On the TikTok Business Account portal, do the following:
Provide your Ad Account access for Audience Management to CDP.
Select the checkboxes for all the access options listed in the Audience Management section:
Click Confirm.
After successful connection, the system redirects you to the CDP user interface and displays the status as Connected.
Select the Acquia TikTok Ad Account Acquia INCXXXX to finalize the connector.
Click Publish to activate the connector.
Notify your marketing team that it is ready for use.
Proceed to Step 5 in the Campaign Builder to configure columns.
You must select at least one value to enable downstream data transfer to the TikTok channel, as this is a mandatory requirement according to TikTok's policies.
The Email Address and Phone Number content fields may be combined in the content. However, additional content fields such as First Name and Last Name are excluded, as they are not permitted under TikTok policy.
Content Table | Content Field | Required Export Format |
---|---|---|
Customer Attribute | Email Address | SHA256 encrypted |
Customer Attribute | Phone Number | SHA256 encrypted |
Customer Attribute | Mobile Phone | SHA256 encrypted |
Customer Attribute | Primary Phone | SHA256 encrypted |
Customer Attribute | Mobile Phone Validity | SHA256 encrypted |
Customer Attribute | Primary Phone Validity | SHA256 encrypted |
Customer Attribute | Secondary Phone | SHA256 encrypted |
Customer Attribute | Secondary Phone Validity | SHA256 encrypted |
Customer Attribute | Country Code | Field required along with any phone number, as TikTok requires this format in the process. For example:
|
3. Click Next.
Any integration setup created is visible in Actions.
On the Destination(s) page, click Add new destination channel.
CDP displays a list of destinations that are configured for your environment.
To find your configured integration, enter Your Integration Name in the search field.
CDP displays your configured integration in the search results if it is properly configured.
To verify the TikTok integration, ensure it aligns with your intended setup.
Confirm that all required parameters and settings are correctly applied before proceeding.
Click Tool > Audience manager.
Track the progress of the campaign within TikTok.
Some campaigns may require up to 48 hours to process due to TikTok's policies and API rate limits.
If this content did not answer your questions, try searching or contacting our support team for further assistance.
Wed Jul 02 2025 17:40:22 GMT+0000 (Coordinated Universal Time)