Your organization on Cloud Platform may include several Cloud Platform subscriptions. Use the information on this page to help you manage and learn more about those subscriptions.
The information in this section is available only for accounts that have Owner or Administrator permissions for the selected organization.
To view your subscriptions:
Click your organization’s information card.
The system displays the Organizations page.
In the left menu, click Subscriptions.
The Cloud Platform user interface displays all Cloud Platform subscriptions associated with the organization.
For each subscription, Cloud Platform displays the following:
To view additional details about a subscription, click the subscription name. The system displays the Subscription Overview page.
The Subscription Details section on the Overview page displays the following items:
The Subscription Entitlements section on the Overview page displays the following items:
The Usage Summary section on the Overview page displays the following items:
For more information on the eligibility criteria for viewing this section, see Eligibility for usage information.
The information in this section is available only for accounts that have Owner or Administrator permissions for the selected organization.
To rename a subscription:
Click your organization’s information card.
The system displays the Organizations page.
Based on the following Cloud Platform subscription types, use the process for your subscription type to transfer a subscription to another organization:
This process is available only for accounts with Owner permissions for the selected organization.
After you create a Platform subscription, you cannot change the region in which it was created to a different value.
Instead, create a new subscription in the different region, export your website from Cloud Platform, and then import the website into the new subscription.
To delete a sitegroup from Cloud Platform (after you’ve backed up your applications, log files, and any other required information), create a Support ticket containing the following information:
If your subscription includes an Account Manager (AM) or Customer Success Manager (CSM), Acquia Support will confirm your request with them before completing the deletion process.
After confirming you have downloaded any needed data, code, and databases, Acquia Support will delete your sitegroup.
If you are a Cloud Platform Professional subscriber, see Cancellation.
Some subscriptions may use Acquia’s Remote Administration services. Subscriptions with this service will have an RA link in the left menu, and clicking this link enables you to configure the preferences for your Remote Administration service.
If this content did not answer your questions, try searching or contacting our support team for further assistance.
Your organization on Cloud Platform may include several Cloud Platform subscriptions. Use the information on this page to help you manage and learn more about those subscriptions.
The information in this section is available only for accounts that have Owner or Administrator permissions for the selected organization.
To view your subscriptions:
Click your organization’s information card.
The system displays the Organizations page.
In the left menu, click Subscriptions.
The Cloud Platform user interface displays all Cloud Platform subscriptions associated with the organization.
For each subscription, Cloud Platform displays the following:
To view additional details about a subscription, click the subscription name. The system displays the Subscription Overview page.
The Subscription Details section on the Overview page displays the following items:
The Subscription Entitlements section on the Overview page displays the following items:
The Usage Summary section on the Overview page displays the following items:
For more information on the eligibility criteria for viewing this section, see Eligibility for usage information.
The information in this section is available only for accounts that have Owner or Administrator permissions for the selected organization.
To rename a subscription:
Click your organization’s information card.
The system displays the Organizations page.
Based on the following Cloud Platform subscription types, use the process for your subscription type to transfer a subscription to another organization:
This process is available only for accounts with Owner permissions for the selected organization.
After you create a Platform subscription, you cannot change the region in which it was created to a different value.
Instead, create a new subscription in the different region, export your website from Cloud Platform, and then import the website into the new subscription.
To delete a sitegroup from Cloud Platform (after you’ve backed up your applications, log files, and any other required information), create a Support ticket containing the following information:
If your subscription includes an Account Manager (AM) or Customer Success Manager (CSM), Acquia Support will confirm your request with them before completing the deletion process.
After confirming you have downloaded any needed data, code, and databases, Acquia Support will delete your sitegroup.
If you are a Cloud Platform Professional subscriber, see Cancellation.
Some subscriptions may use Acquia’s Remote Administration services. Subscriptions with this service will have an RA link in the left menu, and clicking this link enables you to configure the preferences for your Remote Administration service.
If this content did not answer your questions, try searching or contacting our support team for further assistance.
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