To delete a metadata type, you will need to submit a request to the DAM Customer Support team. Before doing so, complete these steps to make sure the metadata type is no longer used in the Acquia DAM.
If you have the Archive feature on, you will need to include archived assets in these steps. If assets are in a conflicted state, they must be resolved so no conflicts exist with the metadata type assigned at upload. Lost assets and assets in the pending delete queue that are assigned to this metadata type must be permanently deleted.
Remove any metadata fields that are associated with only this metadata type.
The site may need some time to reindex and reflect the changes you’ve made.
Contact the DAM Customer Support team and ask them to delete the metadata type.
If you are unable to locate the asset preventing the deletion of the metadata type, there may be a problem in the database tables. Include this in your support ticket so our team can locate assets still associated with the metadata type.
If this content did not answer your questions, try searching or contacting our support team for further assistance.
Tue Apr 29 2025 10:18:39 GMT+0000 (Coordinated Universal Time)