On the Admin dashboard, you'll see a table that lists commonly performed administrative tasks - one for user-related tasks and another for asset-related tasks.
The Asset Related Tasks area lists the number of the following, along with links to more details:
In the Archived Assets queue, view assets that have been archived by asset group and order archived assets.
From the Assets Never Ordered queue you can create an export. Click View for an asset group, then click Export to receive a PDF or CSV of all assets in the asset group that haven't been ordered.
In the CSV, sort the Download column and delete rows with any activity to see only those with zero ordered assets. You can even sort by release date if you'd like to see a 12-month window of assets that haven't been ordered in the last year.
If asset groups are listed in the Assets with Empty Required Metadata queue, it means that there are one or more assets in the group that don't have required metadata fields completed.
You can update that metadata by selecting an asset group, or clicking View, then selecting a single asset and editing metadata on the Asset Details page or selecting a batch of assets and editing metadata from the Selection panel.
If the category searching is enabled, it's a best practice to ensure all assets are assigned to at least one category.
The Assets Without Categories queue allows you to find assets by asset group that are not assigned to a category. Click an asset group name, or View, to see assets in that group and assign assets to the appropriate category individually from the Asset Details page or in a batch from the Selection panel.
All filenames must be unique. If an asset is uploaded and an asset of the same filename already exists, the new asset will be considered a conflicted asset. The best practice recommendation is to resolve conflicts as they arise. If an asset remains conflicted, users will not be able to find it. The conflicted asset may be more current than an existing asset or it may be a different asset with the same filename.
A list of upload profiles and the number of assets in that profile that are conflicted will display in the Conflicted Asset Uploads queue. Click the asset group, or View, to see the conflicted assets and to resolve conflicts.
To resolve conflicted assets, click the Resolve Conflict icon in the Options column. The existing asset will display on the left and the new asset will display on the right. Resolve the conflict using one of the following options:
Note that conflicted assets can also be resolved on the Uploads page in the Activity menu on the dashboard.
User role permissions determine which users are able to view and download assets when they reach their expiration date. All expired assets placed in the Expired Assets queue, by asset group. We recommend that, every so often, you review assets in the queue to determine whether or not the expiration date should be changed or determine if assets should be permanently deleted. Assets can remain in the queue if desired. Note that expired assets consume storage space and are calculated as part of the storage space allowance.
Select an asset group, or View, to see the expiration date for each asset and to export a PDF or CSV of the assets.
Expiring and expired assets may be tracked.
Assets must be included in at least one asset group. If an asset group is deleted from the DAM without the contained asset(s) being assigned to a new asset group, the asset(s) will be lost and no longer viewable by users.
Access lost assets in the Lost Assets queue and edit and assign them to new asset groups.
Assets that are deleted by users from search results or on the Asset Details page are removed from user view and are placed into the Pending Delete queue. Review pending delete assets to determine whether or not they should be permanently deleted from or restored to the site. Because only 200 assets can be deleted at a time, we recommend purging assets from the queue regularly.
You can also delete assets by asset group from the queue by checking the group's name, then Confirm Delete.
If assets are inadvertently deleted, restore assets by selecting an asset group name, or View, in the Pending Delete queue, then clicking Restore to return assets and their metadata to the DAM. Restore assets in a batch by checking next to the assets to be restored and clicking Restore.
Assets that are uploaded but not released at the time of upload will reside in the Unreleased/Pending Administrator Approval Assets queue. Access those assets by selecting an asset group, or View, and edit them to add metadata and release dates.
If this content did not answer your questions, try searching or contacting our support team for further assistance.
Thu May 15 2025 10:51:43 GMT+0000 (Coordinated Universal Time)