Minor improvements
Extension: Resolved issue with the the message “Link scanning was disabled in your last scan” showing even though link scanning was enabled.
The following
Accessibility Guide: New article published: Use a quote element to mark up quotations
Accessibility Guide: New article published: Logical focus order
Accessibility Guide: New article published: Color is not used as the only visual means of conveying meaning.
Minor improvements
General: We’ve deprecated the legacy feature National Identification Number from our code base. The purpose of the feature was to find Danish social security numbers on web pages. It has been superseded by the
Minor improvements
General UI: We have added a small animation to the loading spinner to better indicate to users that the system is processing a task. This applies to both the customer-facing UI and Backend Admin.
Reports: We’ve started improving the layout of tables in all reports as they were not always properly responsive. We have completed this for the first 16 reports with the remaining 15 reports being updated over the coming weeks.
Accessibility: Resolved a bug on the Issue View screen where the correct help center URL didn’t open when the user clicked the help icon.
The following Accessibility Guide articles are published and linked to from the platform:
Accessibility Guide: New article published: Live video has captions
Accessibility Guide: New article published: Video element auditory content has accessible alternative
Accessibility Guide: New article published: Changing the meaning of content by positioning information with CSS
Minor improvements
General: Resolved issue with the Book Training link not always pointing to the correct booking portal in Calendly.
Reports: Upgraded our main code framework from Angular 16 to 18 for improved security and performance. This has no visible impact for end-users.
The following Accessibility Guide articles are published and linked to from the platform:
Accessibility Guide: New article published: Audio element content has text alternative
Accessibility Guide: New article published: Video element visual-only content has accessible alternative
Accessibility Guide: New article published: Audio description or media alternative (prerecorded)
Accessibility Guide: New article published: Audio-only (live) has media alternative
Minor improvements
Monsido is now Acquia Optimize
We have completed the rebranding of Monsido to Acquia Optimize. All customer and partner facing components of the product UI now show the Acquia Optimize logo while all mentions of “Monsido” in the product have been replaced with “Acquia Optimize”. An in-app banner has been launched for all customers announcing the change.
Help Center resources now live on Acquia Docs
The Monsido Help Center and Developer Portal have moved to Acquia Docs. Any mention of “Monsido” in articles is replaced with “Acquia Optimize”. The old help center URL help.monsido.com automatically redirects to Acquia Docs. Product screenshots inside articles will be updated later.
Minor improvements
General UI: Upgraded our main frontend code framework from Angular 16 to 18 for improved security and performance. This has no visible impact for end-users.
Edit domain screen: Fixed issue where if setting “PDF Accessibility” to “None” and saving, it would revert back to the previous setting.
Edit domain screen: Resolved an issue where if the user had more than 10 domain groups, pagination was missing, preventing them from viewing all groups.
Data picker: Ensured that localization shows correctly on the date picker component.
Reports: Fixed an issue where pagination would behave incorrectly in cases where the user performed a search and then cleared the search field.
Accessibility Guide: New article published: HTML Page Title is Descriptive
Minor improvements
Extension: Improved the way we load domains on a user account, ensuring the Extension loads faster on initialization
SEO module: We’ve removed the check "Missing META Keyword" as it is no longer relevant and was always showing as passing in scan reports.
General: Resolved an issue that was preventing the in-app notification banner from showing for users on the US3 server.
Monsido launches Advanced Analytics module powered by
This video provides a demonstration of how the feature works (duration: 10 minutes).
The Advanced Analytics module enables Monsido customers to sign up for a free Piwik PRO account and link that account (or any other existing Piwik PRO account they may have) to their Monsido instance.
By default, the module is disabled for all customers but can be enabled via Backend Admin for any customer who may be interested in utilizing it. On October 7, we will roll it out to 5% of our customer base and monitor uptake. More information along with an enablement document will be provided on that date.
Please watch the video linked above for more information about Advanced Analytics, Piwik PRO and the rollout plan. You’re also welcome to read more about Advanced Analytics in our help center.
Minor improvements
Backend Admin: Advanced Analytics (Piwik PRO) feature flag toggle added to Plans and Customer overrides.
General: Fixed an issue where an error would sometimes show if the user navigated very quickly from the Dashboard to a different view and then back again.
Accessibility module: Option for users to scan only for confirmed errors
This video provides a demonstration of how the feature works (duration: 6 minutes).
With this new option, users can exclude from their scans accessibility checks that require manual review so that they'll only see reports containing confirmed errors (i.e. issues that can be programmatically determined as accessibility violations).
This feature alleviates a common user struggle of getting started with working on web accessibility. Seeing only confirmed errors makes accessibility more manageable for users and helps them take the initial steps towards becoming compliant.
Users can enable the errors-only scan for any of their domains through Admin Settings > Edit Domain.
Acquia staff members can enable the errors-only scan on any domain for customers via Backend Admin.
Minor improvements
Reports: Added pagination to six reports to ensure they load faster.
Reports: We now show a message to users if they search in a report and don’t get any matches.
Edit Domain: Fixed issue with the Statistics module toggle.
The following Accessibility Guide articles are published and linked to from the platform:
Accessibility Guide: New article published: Using White Space Characters to Create Multiple Columns or to Format Tables in Plain Text Content
Accessibility Guide: New article published: Each Label Associated With an Input Element Contains Text
Accessibility Guide: New article published: Non-Decorative Content in Pseudo Classes
Accessibility Guide: New article published: Table Header Cell Has Assigned Cells
Minor improvements
Extension: Added support for the QualWeb AA guideline in Single-page scans.
Extension: We’ve adjusted the functionality of the scan button in the section “Monsido Scan Information”. Previously, the button was incorrectly triggering a single page scan and not a full domain scan. We have now updated it to scan the full domain when clicked and adjusted the label to read “Scan domain”.
Backend Admin: Earlier this year, we completed the project of migrating all customers from using the legacy Browser Service rendering engine to the new, Puppeteer. As the next step in sunsetting Browser Service completely, we have now removed it as an option for users to select on the Edit Customer screen and in the Request Checker.
Reports: Resolved issue with the report Pages with Accessibility issues showing duplicate counters in the sections Errors, Warnings and Reviews.
Reports: Fixed issue with “Open in Monsido” button not pointing directly into the related module for five reports.
Reports: Changed the styling of the “PAGES” text - it was previously showing in a blue color which indicated it was a link although it’s merely plain text.
The following Accessibility Guide articles are published and linked to from the platform:
Accessibility Guide: New article published: Avoid Focus on Hidden and Presentational Elements
Readability: Improvements to Flesch-Kincaid reporting
We now provide more accurate reporting for users who are measuring readability of their web pages using the Flesch-Kincaid framework. Previously, whenever we could not generate a readability score for a page, we merely displayed “No readability score” in the UI. Now, we distribute these cases into two separate buckets:
Language not supported: This indicates that the language of the page is not recognized as English. The Flesch-Kincaid test only works for English language. Through a tool tip text in the UI, we encourage users to change to the LIX test if they wish to generate scores for non-English pages.
Score could not be generated: This indicates that we could not generate an accurate score for the page. This is typically either due to the text on a page being too short, too long, or our web crawler not picking up any text at all.
Minor improvements
Backend Admin: QualWeb levels A and AA have been added as accessibility guideline options in Request Checker.
The following Accessibility Guide articles are published and linked to from the platform:
Accessibility Guide: New article published: Image Accessible Name is Descriptive
Accessibility Guide: New article published: All Form Fields have a Name
Accessibility Guide: New article published: ARIA Required Context Role
Accessibility Guide: New article published: ARIA Required Owned Elements.
Minor improvements
Scanning: We have migrated 400 customers on the AU server from the Browser Service scanning engine to our next-gen scanning engine, Puppeteer. We will continue this enablement for all remaining customers globally throughout 2024.
The following Accessibility Guide articles are published and linked to from the platform:
Accessibility Guide: New article published: Image not in the Accessibility Tree is Decorative
Accessibility Guide: New article published: All User Interface Components have a Name
Accessibility Guide: New article published: Provide a Text Alternative for Images and Graphics.
Monsido available in Japanese language
We have implemented Japanese localizations of the main applications, the Browser Extension and reports.
Single Page Scan UI refresh and option to skip link scanning
Over the past quarter, we’ve been working on various improvements to speed up Single Page Scans. Scanning for broken links and images is the most time-consuming part of the scan and we are now offering users to skip this step entirely. While this means we won’t report broken links as part of the scan results, the scans complete significantly faster and users still benefit from a full scan report for other modules such as Accessibility and SEO.
We’ve also refreshed the UI of the Single Page Scan feature in the Extension so it’s easier for users to distinguish between their options for starting a new scan and viewing their scan history. Please see attached image for reference.
Periodic update of Accessibility checks
We have completed a periodic update to Accessibility checks. The update includes removal of checks that are no longer relevant, introduction of new checks, and changes to existing checks. These updates are rolled out to all customers and apply from the next domain scan onwards. As customers' compliance scores may change as a result of this update, we show an orange line on charts in the Accessibility module and
Domain picker improvements
Earlier this year we launched signification improvements to the domain picker (see Week 22 release notes for details). The domain picker is located the top-left corner of the Monsido application and enables the user to quickly find and move between domains on their account. We’ve released additional improvements to the domain picker, including the following:
A message to the user is provided if their search for domains yields no results.
We always show pinned domains at the top of the domains list, even if an account has more than 200 domains.
Minor improvements
Reports: Translations for all reports have been updated.
Scan frequency: We have removed the option for accounts of type Paid to set their scan frequency to “Never” as this is identical to not having automatic crawling enabled. The “Never” option remains in place for accounts of type Demo.
Accessibility: Fixed an issue with not being able to save a domain if the accessibility guideline was changed from WCAG X.X to None. This has been fixed both in the customer-facing UI and in Backend Admin.
History Center: Renamed “Vertical Accessibility score” to “
Updated wording in all emails sent out to users
Monsido sends out auto-generated emails to users based on different events, for example when a scan completes, a new user is created, a website is experiencing downtime, etc. With the help of the Acquia Design Team, we have re-written the copy in all of these emails so that they have a more consistent tone and grammar. As a result, emails are now more concise and easier to read for users.
Please review these slides to see what the emails looked like before and what they look like now.
Reports: All reports now available in updated format
One of our biggest initiatives in recent years has now been fully delivered. We have updated all the various reports that are sent out to users after every scan completes. Here is a summary of the most important benefits of the new reports:
More modern and responsive design
Fully accessible design
Multi-language support
Option to export/print reports
Option to go straight from a report into the Monsido application
More data metrics included in reports
The final batch of updated reports were released this week. They are:
Minor improvements
Scanning: We have migrated 430 customers on US3 and US4 from the Browser Service scanning engine to our next-gen scanning engine, Puppeteer. This means that all US customers are now running on Puppeteer. We will continue this enablement for all remaining customers globally throughout 2024.
Minor improvements
Scanning: We have migrated 300 customers on US2 from the Browser Service scanning engine to our next-gen scanning engine, Puppeteer. This means that all customers on US1 and US2 are now running on Puppeteer. We will continue this enablement for all remaining customers throughout 2024.
Scanning: Akamai, a company that provides content delivery and security tools for many Acquia customers, have put the Monsido crawler on their list of allowed bots. Customers will need to allow Monsido to crawl their website inside the Akamai UI. Instructions on how to allow-list Monsido in Akamai can be found here.
Extension: We resolved a discrepancy between the Monsido main UI and the Extension where the former was showing broken links of all types (Links, PDF, JS) etc. while latter was only showing the Links type. We have now aligned the two so they both show all types of links.
Extension: Fixed an issue where if a scan of a page contained 0 Misspellings and 0 Potential Misspellings, both would show blank on the Extension instead of the number 0.
Extension: Resolved an issue with the SEO view not loading correctly in certain scenarios.
Week 26 Monsido Release Notes
Domain Groups performance and usability improvements
We have released several improvements to domain groups that make them easier and faster for users to work with. The updates include improved fetching of domain group data and the ability to update a single domain group at a time.
More information is provided in this quick video (duration: 2 minutes)
Accessibility module: Easier for users to work with Review type checks
In the Accessibility module, we have some Review type checks that target the <body> element. This means that the user needs to review the entire page but many users had problems understanding this logic. They also complained that they couldn’t highlight issues that target <body> when they clicked the “Highlight” button in the Extension.
For Review type checks that target the entire page (<body>), we have improved the messaging to users so that instead of merely flagging the <body> element we show the message “You must perform a manual review of the page to confirm if this issue is present”.
Additionally, for these types of checks, we have disabled the highlight option as it is not possible to highlight the entire page.
More information is provided in this quick video (duration: 2 minutes)
Minor improvements
Scanning: We have migrated 300 customers on US1 from the Browser Service scanning engine to our next-gen scanning engine, Puppeteer. This means that all customers on US1 are now running Puppeteer. We will continue this enablement for all remaining customers throughout 2024.
Reports: Two more updated reports
As part of our ongoing efforts to improve all Monsido reports, we have implemented the new design and functionalities for the following reports:
Minor improvements
Accessibility module: Resolved an issue where ignoring a check in some scenarios would return a 403 error.
Scanning: We have migrated 350 customers on US1 from the Browser Service scanning engine to our next-gen scanning engine, Puppeteer. We will continue this enablement for all remaining customers throughout 2024.
Reports: Five more updated reports
As part of our ongoing efforts to improve all Monsido reports, we have implemented the new design and functionalities for the following reports:
*We have phased out the reports SEO technical/high/medium/low Opportunities. Any users who subscribed to either of those reports have been automatically migrated to receive the SEO Opportunities instead.
Minor improvements
Extension: Fixed issue with the Headings highlight feature not working in the Toolkit section.
Extension: Resolved issue in Single Page Scans where Potential Misspellings were not showing when scanning a previously unscanned page.
Extension: Fixed issue with the SEO checks “Multiple H1 on page” and “H1 found on more than one page” missing highlight buttons.
Backend Admin: When creating a customer manually in Backend Admin, we now set the browser service in use to “Puppeteer” as default.
Week 22 Monsido Release Notes
The updates below are explained in further detail in this video (Duration: 6 minutes).
Revamped Domains Overview report
As part of the ongoing project of updating all Monsido reports, we have completely revamped the Domains Overview report. Apart from improved design and UX, the report now provides a comprehensive overview of the health of all domains on a customer’s account. At the top of the report, stakeholders can view high-level average scores across all domains. Scrolling down further, the report provide compliance scores for every single domain. All data in the report can be searched and sorted without the user needing to log into the Monsido application. Please watch the video linked above for more information.
Improvements to the domain picker
The domain picker in the top-left corner of the Monsido application had performance issues (slow load time) on accounts with 500+ domains. We have resolved these issues by adding new logic to the component. For accounts with up to 200 domains, the domain picker behaves just as it does today, i.e. expanding when clicked and listing all domains. For accounts with more than 200 domains, we only provide a search option. As users search for a domain, we continuously load results to avoid having to load all domains in one, long list which would typically take 15+ seconds in the past.
Report Center performance enhancements
Accounts with many domains were experiencing slow load times in some views in the Report Center as we were previously loading all domains in one, long list. We have significantly reduced load times by adding pagination to the following views:
Report Center → Schedule Report
Report Center → Open Report
Report Center → Report Administration
Report Center → Report Administration → Select users
Furthermore, to improve the user experience, we have added a search option to these views:
Report Center → Schedule Report
Report Center → Report Administration
Minor improvements
General: We’re launching an in-app banner to all users this Friday informing them of the upcoming move of monsido.com to acquia.com/monsido. The move is scheduled to take place on June 30.
General: In anticipation of the move from monsido.com to acquia.com/monsido, we have removed the Intercom chat widget from monsido.com. The widget is still available inside the Monsido application for logged-in users. The CS team can, as always, also be reached via [email protected].
Scanning: We have migrated all EU customers from the Browser Service scanning engine to our next-gen scanning engine, Puppeteer. We will continue this enablement for all remaining customers throughout 2024.
Scanning: Puppeteer has been upgraded from version 20 to 21.
Reports: The reports Links Inventory, HTML Pages Inventory and Documents Inventory were loading slow for users with a lot of assets on their domain. We have improved load times of these reports by adding pagination.
The updates below are explained in further detail in this video (Duration: 5 minutes).
WCAG 2.2 accessibility guideline
The final version of the WCAG 2.2 accessibility guideline is now available. Users can start scanning with WCAG 2.2 from Admin Settings → Edit domain → Accessibility. Any domains that were scanning with the WCAG 2.2 draft guideline have automatically been moved over to the final version of the guideline. As part of this release, we’ve also introduced WCAG 2.2 Mobile guidelines.
Accessibility: If a customer is scanning for Errors only in Accessibility, we now hide the issue type filters in the UI as it is not possible to show any other issue types than Errors.
Backend Admin: Resolved problem with users getting a 404 error when accessing the Domain Details screen.
The following Accessibility Guide articles are published and linked to from the platform:
Accessibility Guide: New article published: Element needs to have the right semantic role
Accessibility Guide: New article published: All functionality of the content is operable through a keyboard interface
Accessibility Guide: New article published: Keyboard trap.
Accessibility Guide: New article published: Extended audio description
Accessibility Guide: New article published: Sign Language
Accessibility Guide: New article published: Media alternative (prerecorded)
Backend Admin: Upgraded our main code framework from Angular 16 to 18 for improved security and performance. This has no visible impact for end-users.
Puppeteer: Resolved multiple issues with rendering websites built on Nuxt.js
General: Resolved an issue where domain data would sometimes not load properly after a browser reload.
The following Accessibility Guide articles are published and linked to from the platform:
Accessibility Guide: New article published: Scrollable Content Can Be Reached with Sequential Focus Navigation
Accessibility Guide: New article published: Meta Element Has No Refresh Delay
Accessibility Guide: New article published: Scrollable Content Can Be Reached with Sequential Focus Navigation
Accessibility Guide: New article published: Text Has Enhanced Contrast
Accessibility Guide: New article published: Text Has Minimum Contrast
Accessibility Guide: New article published: Links Inside Text Are Sufficiently Distinguishable
Accessibility Guide: New article published: HTML Page Has Non-Empty Title
Accessibility Guide: New article published: Headers Attribute Specified on a Cell Refers to Cells in the Same Table Element
Accessibility Guide: New article published: ARIA Required ID References Exist
Accessibility Guide: New article published: ARIA Attribute is Defined in WAI-ARIA
Accessibility Guide: New article published: All Headings Have a Name
Accessibility Guide: New article published: Correct Use of ARIA in HTML
Accessibility Guide: New article published: Using White Space Characters to Control Spacing Within a Word
Readability: In Admin Settings → Edit Domain → Features → Readability, we have renamed “Flesch Kincaid Readability test” to “Flesch Kincaid Readability test (for English pages only)” to make it clear for users that Flesh Kincaid only works optimally for pages in English language.
Domain settings: Fixed an issue where scan time value was not converted to UTC properly on submission and not converted properly from UTC to current timezone on displaying to the Edit Domain form.
Accessibility: We have migrated all inactive domains to use the most recent version of Accessibility guidelines that includes updates to several checks.
Accessibility module: Resolved issue in Page Details → Accessibility where the compliance score was showing 0% for all pages.
General: Improved the loading/polling of domains after a domain is created/edited/deleted.
Backend Admin: Fixed issues with domain incorrectly saving when scan time of day was set to 12 AM.
Extension: Fixed issue with not being able to highlight results for policy "Images greater than 500kb".
Extension: Resolved issue with Toolkit appearance on Firefox.
SEO module: Deprecated the check “Too short content on page” as it is no longer relevant.
Reports: We have removed the legacy report called “Classic Accessibility Report”. Any users who subscribed to that report will be migrated to receive the Accessibility Summary report instead.
Backend Admin: Added a new plan override “Skip On Hold and auto-release all scans” which forces all scans on a customer’s account to skip the On Hold step and release automatically. This override should only be enabled for customers who explicitly request it.
Backend Admin: Resolved issue with URL and environment picker not showing correct environment after a global search.
Admin Settings: When creating a new domain or editing an existing domain, the overlay loaded slowly if an account contained a lot of users. We have reduced this load time by adding pagination to the Users tables in Admin Settings → Add new domain and Admin Settings → Action → Edit domain.
Prioritized Content: Fixed an issue where a console error would show when accessing Page Details via the Prioritized Content screen.
Data Privacy: Resolved a bug where the screen would turn blank after ignoring/fixing an issue.
Audit Log: Added missing labels to dropdowns.
PDF Remediation disabled for EU customers
Due to our partner Commonlook not sufficiently complying with regulatory requirements in EU, we have disabled the PDF Remediation feature for all customers in the EU. The PDF Remediation option continues to be available for customers in other geographical regions.
If an EU-based customer attempts to request a PDF Remediation through the Monsido UI, we show a prompt explaining that the feature is not available but encourage them to contact Commonlook themselves at their own discretion. Please find a screenshot of this prompt attached in the comments thread for reference.
Minor improvements
General UI: Fixed a long-standing bug where a handful of customers were unable to change the day of scan on their domains. After they selected a day in the Monsido UI and saved, the setting would revert back to what it was before.
General UI: We’ve removed some of the legacy announcement sections we had in the UI regarding language options and the
General UI: Resolved an issue where the Edit Domain overlay wouldn’t open after the user had changed interface language.
Domain Overview: Fixed an issue with the domain counter only showing a maximum of 1000 domains even though the account contains more than that.
API Users: In Admin Settings → API users we’ve fixed a styling issue that was making checkboxes show without a visible border.
Backend Admin: On the Create/Edit Customer screen in the
Statistics module: In the Site Search feature, we’ve renamed the metric "% of search exits" to “% of visitors staying after a search” as this is the data that the metric actually provides.
Policies module: We’ve updated the domain picker component that’s showing when adding or editing a policy. The new version makes it more robust on accounts with 1000+ domains.
Extension: Resolved issue with page becoming unresponsive if containing a Youtube video. This was only happening in the Firefox browser.
Heatmaps: Fixed issue for a customer experiencing issues with Heatmaps not “sticking” on their web pages when they were scrolling down.
Minor improvements
Partner Platform: Removed the “Sudo Classic” option.
Backend Admin: Added a new column in the Crawl Queue view showing which partner each customer belongs to.
Backend Admin: Updated date formatting on the Edit Customer screen to use dashes instead of slashes which aligns with the formatting throughout the platform.
Accessibility: Resolved issue with Responsibility not showing on the Checklist view.
Consent Manager: Fixed issue with Cookie Acceptance Rate and Consent Log showing an error message when accessed.
Monsido available in Norwegian language
We have implemented Norwegian translations of the main applications, the Browser Extension and reports.
Minor improvements
Extension: Improved the consistency of right/left positioning of the Extension.
Extension: Fixed issue with not being able to start Single-Page Scans.
Extension: When clearing Extension cache, we now show a success toast to indicate to the user that the action has completed.
Extension: Resolved an issue with Page Information content occasionally disappearing from the Extension UI after 30 seconds.
Extension: Heatmaps now display better on smaller screen sizes as we are adapting the size of the heatmap area proportionally to the size of the user’s screen.
Extension: Resolved an issue with policies targeting “text length” not able to be highlighted.
Extension: Fixed a problem in Firefox where elements on certain websites could not be interacted with while having the Extension open.
Extension: In Heatmaps, we’ve removed the option to request data for timeframes “Last Year” and “Last Half Year” as they were causing excessive load times and carried a heavy cost for Monsido to retrieve.
Backend Admin: Added pagination on the Add/Edit Users screen as it was causing extended load times on accounts with thousands of domains.
General UI: Added pagination on the Add/Edit Users screen as it was causing extended load times on accounts with thousands of domains.
Accessibility module: The “Remediation quote” button now no longer shows in the UI if the matching feature flag is not enabled.
Accessibility module: Updated help text explaining how the compliance score is calculated.
Reports: Two more updated reports
As part of our ongoing efforts to improve all Monsido reports, we have implemented the new design and functionalities for the following reports:
Minor improvements
Backend Admin: Resolved an issue where users were not always prompted to save if they exited an overlay using the Esc key.
Performance module: Easier for users to add their home page
Most users of the Performance module want to add their home page (e.g. example.com) but previously it was occasionally difficult to find it in the dropdown which contained all pages on the domain. Searching was also tricky as all pages of the domain would match the query example.com. We have now made sure that when a user expands the dropdown in order to add a page, the home page always displays at the top of the list so it’s much easier to locate.
Backend Admin: New features added to Request Checker
In the Request Checker, it’s now possible to scan for readability, add a login/authentication flow, and add source code excludes and link excludes.
No longer possible to show EULA in the UI
While Monsido was part of CivicPlus, we asked users to accept an EULA (End-User License Agreement) the first time they logged into our main application. As Acquia are including such agreements in their contracts, we have removed this option in Backend Admin. It is still possible to see which customers accepted a EULA in the past.
Minor improvements
Backend Admin: Fixed issue with users not being able to change a customer’s vertical.
Backend Admin: Added vertical “Local Government”.
Backend Admin: Resolved issue on the Edit Domain screen where the currently selected accessibility guideline for the domain was not showing.
Backend Admin: Added “Smart Sites” to the list of available CMS on the Edit Customer screen.
Consent Manager: We have changed the syntax for language declaration on the cookie banner from lang="aa_BB" to lang="aa-bb", for example lang="es-ES" for Spanish. This new syntax makes it easier for screen readers to correctly detect the language in use on the cookie banner.
Accessibility module: Fixed issue with data for Checks passed and Failing checks not showing on charts.
History Center: Fixed issue with data for accessibility Checks passed and Failing checks not showing on charts.
History Center: Resolved issue with print preview not correctly reflecting the applied date range.
General UI: Fixed issue with some users not seeing the “switch account” option unless they refreshed the page.
Policies: Resolved issue with filter button and search field disappearing on laptop-sized screens in Global Policies → Policies List.
Extension: Improved the consistency of right/left positioning of the Extension.
Extension: Fixed issue with not being able to start Single-Page Scans.
If this content did not answer your questions, try searching or contacting our support team for further assistance.
Accessibility: If a customer is scanning for Errors only in Accessibility, we now hide the issue type filters in the UI as it is not possible to show any other issue types than Errors.
Backend Admin: Resolved problem with users getting a 404 error when accessing the Domain Details screen.
The following Accessibility Guide articles are published and linked to from the platform:
Accessibility Guide: New article published: Element needs to have the right semantic role
Accessibility Guide: New article published: All functionality of the content is operable through a keyboard interface
Accessibility Guide: New article published: Keyboard trap.
Accessibility Guide: New article published: Extended audio description
Accessibility Guide: New article published: Sign Language
Accessibility Guide: New article published: Media alternative (prerecorded)
Backend Admin: Upgraded our main code framework from Angular 16 to 18 for improved security and performance. This has no visible impact for end-users.
Puppeteer: Resolved multiple issues with rendering websites built on Nuxt.js
General: Resolved an issue where domain data would sometimes not load properly after a browser reload.
The following Accessibility Guide articles are published and linked to from the platform:
Accessibility Guide: New article published: Scrollable Content Can Be Reached with Sequential Focus Navigation
Accessibility Guide: New article published: Meta Element Has No Refresh Delay
Accessibility Guide: New article published: Scrollable Content Can Be Reached with Sequential Focus Navigation
Accessibility Guide: New article published: Text Has Enhanced Contrast
Accessibility Guide: New article published: Text Has Minimum Contrast
Accessibility Guide: New article published: Links Inside Text Are Sufficiently Distinguishable
Accessibility Guide: New article published: HTML Page Has Non-Empty Title
Accessibility Guide: New article published: Headers Attribute Specified on a Cell Refers to Cells in the Same Table Element
Accessibility Guide: New article published: ARIA Required ID References Exist
Accessibility Guide: New article published: ARIA Attribute is Defined in WAI-ARIA
Accessibility Guide: New article published: All Headings Have a Name
Accessibility Guide: New article published: Correct Use of ARIA in HTML
Accessibility Guide: New article published: Using White Space Characters to Control Spacing Within a Word
Readability: In Admin Settings → Edit Domain → Features → Readability, we have renamed “Flesch Kincaid Readability test” to “Flesch Kincaid Readability test (for English pages only)” to make it clear for users that Flesh Kincaid only works optimally for pages in English language.
Domain settings: Fixed an issue where scan time value was not converted to UTC properly on submission and not converted properly from UTC to current timezone on displaying to the Edit Domain form.
Accessibility: We have migrated all inactive domains to use the most recent version of Accessibility guidelines that includes updates to several checks.
Accessibility module: Resolved issue in Page Details → Accessibility where the compliance score was showing 0% for all pages.
General: Improved the loading/polling of domains after a domain is created/edited/deleted.
Backend Admin: Fixed issues with domain incorrectly saving when scan time of day was set to 12 AM.
Extension: Fixed issue with not being able to highlight results for policy "Images greater than 500kb".
Extension: Resolved issue with Toolkit appearance on Firefox.
SEO module: Deprecated the check “Too short content on page” as it is no longer relevant.
Reports: We have removed the legacy report called “Classic Accessibility Report”. Any users who subscribed to that report will be migrated to receive the Accessibility Summary report instead.
Backend Admin: Added a new plan override “Skip On Hold and auto-release all scans” which forces all scans on a customer’s account to skip the On Hold step and release automatically. This override should only be enabled for customers who explicitly request it.
Backend Admin: Resolved issue with URL and environment picker not showing correct environment after a global search.
Admin Settings: When creating a new domain or editing an existing domain, the overlay loaded slowly if an account contained a lot of users. We have reduced this load time by adding pagination to the Users tables in Admin Settings → Add new domain and Admin Settings → Action → Edit domain.
Prioritized Content: Fixed an issue where a console error would show when accessing Page Details via the Prioritized Content screen.
Data Privacy: Resolved a bug where the screen would turn blank after ignoring/fixing an issue.
Audit Log: Added missing labels to dropdowns.
PDF Remediation disabled for EU customers
Due to our partner Commonlook not sufficiently complying with regulatory requirements in EU, we have disabled the PDF Remediation feature for all customers in the EU. The PDF Remediation option continues to be available for customers in other geographical regions.
If an EU-based customer attempts to request a PDF Remediation through the Monsido UI, we show a prompt explaining that the feature is not available but encourage them to contact Commonlook themselves at their own discretion. Please find a screenshot of this prompt attached in the comments thread for reference.
Minor improvements
General UI: Fixed a long-standing bug where a handful of customers were unable to change the day of scan on their domains. After they selected a day in the Monsido UI and saved, the setting would revert back to what it was before.
General UI: We’ve removed some of the legacy announcement sections we had in the UI regarding language options and the
General UI: Resolved an issue where the Edit Domain overlay wouldn’t open after the user had changed interface language.
Domain Overview: Fixed an issue with the domain counter only showing a maximum of 1000 domains even though the account contains more than that.
API Users: In Admin Settings → API users we’ve fixed a styling issue that was making checkboxes show without a visible border.
Backend Admin: On the Create/Edit Customer screen in the
Statistics module: In the Site Search feature, we’ve renamed the metric "% of search exits" to “% of visitors staying after a search” as this is the data that the metric actually provides.
Policies module: We’ve updated the domain picker component that’s showing when adding or editing a policy. The new version makes it more robust on accounts with 1000+ domains.
Extension: Resolved issue with page becoming unresponsive if containing a Youtube video. This was only happening in the Firefox browser.
Heatmaps: Fixed issue for a customer experiencing issues with Heatmaps not “sticking” on their web pages when they were scrolling down.
Minor improvements
Partner Platform: Removed the “Sudo Classic” option.
Backend Admin: Added a new column in the Crawl Queue view showing which partner each customer belongs to.
Backend Admin: Updated date formatting on the Edit Customer screen to use dashes instead of slashes which aligns with the formatting throughout the platform.
Accessibility: Resolved issue with Responsibility not showing on the Checklist view.
Consent Manager: Fixed issue with Cookie Acceptance Rate and Consent Log showing an error message when accessed.
Monsido available in Norwegian language
We have implemented Norwegian translations of the main applications, the Browser Extension and reports.
Minor improvements
Extension: Improved the consistency of right/left positioning of the Extension.
Extension: Fixed issue with not being able to start Single-Page Scans.
Extension: When clearing Extension cache, we now show a success toast to indicate to the user that the action has completed.
Extension: Resolved an issue with Page Information content occasionally disappearing from the Extension UI after 30 seconds.
Extension: Heatmaps now display better on smaller screen sizes as we are adapting the size of the heatmap area proportionally to the size of the user’s screen.
Extension: Resolved an issue with policies targeting “text length” not able to be highlighted.
Extension: Fixed a problem in Firefox where elements on certain websites could not be interacted with while having the Extension open.
Extension: In Heatmaps, we’ve removed the option to request data for timeframes “Last Year” and “Last Half Year” as they were causing excessive load times and carried a heavy cost for Monsido to retrieve.
Backend Admin: Added pagination on the Add/Edit Users screen as it was causing extended load times on accounts with thousands of domains.
General UI: Added pagination on the Add/Edit Users screen as it was causing extended load times on accounts with thousands of domains.
Accessibility module: The “Remediation quote” button now no longer shows in the UI if the matching feature flag is not enabled.
Accessibility module: Updated help text explaining how the compliance score is calculated.
Reports: Two more updated reports
As part of our ongoing efforts to improve all Monsido reports, we have implemented the new design and functionalities for the following reports:
Minor improvements
Backend Admin: Resolved an issue where users were not always prompted to save if they exited an overlay using the Esc key.
Performance module: Easier for users to add their home page
Most users of the Performance module want to add their home page (e.g. example.com) but previously it was occasionally difficult to find it in the dropdown which contained all pages on the domain. Searching was also tricky as all pages of the domain would match the query example.com. We have now made sure that when a user expands the dropdown in order to add a page, the home page always displays at the top of the list so it’s much easier to locate.
Backend Admin: New features added to Request Checker
In the Request Checker, it’s now possible to scan for readability, add a login/authentication flow, and add source code excludes and link excludes.
No longer possible to show EULA in the UI
While Monsido was part of CivicPlus, we asked users to accept an EULA (End-User License Agreement) the first time they logged into our main application. As Acquia are including such agreements in their contracts, we have removed this option in Backend Admin. It is still possible to see which customers accepted a EULA in the past.
Minor improvements
Backend Admin: Fixed issue with users not being able to change a customer’s vertical.
Backend Admin: Added vertical “Local Government”.
Backend Admin: Resolved issue on the Edit Domain screen where the currently selected accessibility guideline for the domain was not showing.
Backend Admin: Added “Smart Sites” to the list of available CMS on the Edit Customer screen.
Consent Manager: We have changed the syntax for language declaration on the cookie banner from lang="aa_BB" to lang="aa-bb", for example lang="es-ES" for Spanish. This new syntax makes it easier for screen readers to correctly detect the language in use on the cookie banner.
Accessibility module: Fixed issue with data for Checks passed and Failing checks not showing on charts.
History Center: Fixed issue with data for accessibility Checks passed and Failing checks not showing on charts.
History Center: Resolved issue with print preview not correctly reflecting the applied date range.
General UI: Fixed issue with some users not seeing the “switch account” option unless they refreshed the page.
Policies: Resolved issue with filter button and search field disappearing on laptop-sized screens in Global Policies → Policies List.
Extension: Improved the consistency of right/left positioning of the Extension.
Extension: Fixed issue with not being able to start Single-Page Scans.
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Performance module: Fixed issue with search in the Opportunities and Diagnostics views.
Extension: When clearing Extension cache, we now show a success toast to indicate to the user that the action has completed.
Performance module: Fixed issue with search in the Opportunities and Diagnostics views.
Extension: When clearing Extension cache, we now show a success toast to indicate to the user that the action has completed.