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How do I access the Acquia DAM Community?

 

You must have a DAM account and be logged in to your organization's DAM site to access all features available in the Acquia DAM Community. You can visit the community site without logging in, but you won't be able to access things like the discussion forum, product roadmap, and DAM Customer Support. 

Step 1: Log in to your DAM. 

Step 2: Click the question mark icon in the global menu of your DAM site. 

 



Step 3: Click Acquia DAM Community. You'll be redirected to a page while the system logs you in through single sign-on. Once connected, you'll go to the community homepage. If you are not connected automatically, click the button to try again. 

 


 

Permissions 

Your Acquia DAM Community permissions are based on your Acquia DAM site permissions. If you can't access particular community features, contact your DAM admin directly.

Here are the community features each role has access to. 
 

 DAM adminsDAM non-adminsUnauthenticated users
Discussion forum  
Product roadmap  
Support cases for your organization  
DAM account contracts and pricing  
Community user-to-user direct messaging  
Community user list  
Support case submission and chat 
Individual support cases 
DAM user group registration 
Community profile 
Community user settings 
Knowledge base articles
Product release notes
DAM system status
Acquia Academy training courses
API documentation
Developer tools
Webinar registration
DAM case studies

 

Setting up your profile 

Click your avatar in the upper right corner of the screen and select Profile. Upload a profile picture and update your profile information. Add some fun facts about yourself in the About Me section. 

Under Settings, you can set your language and location, customize your profile visibility, and adjust your email notifications. Note, English is currently the only language offered in the community experience.

Check your notifications by selecting the bell icon at the top of the page. When you have new notifications and messages, the bell will be red. 

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