How do I capture screenshots of errors in my JavaScript Console?
We use JavaScript heavily throughout the Acquia DAM (Widen). If the pages or components of your site don't load properly, it could be due to a JavaScript error. These errors can be caused by conflicting browser extensions, browser security settings, or other issues.
To help the DAM Customer Support team identify issues and provide a resolution, please provide a screenshot of the error in JavaScript console of your browser.
Capture errors
After opening the console, you may have to refresh the page to capture the error.
Error lines are the most significant portion of the console. You may need to scroll to see them. They'll be identified with red text or they'll be highlighted.
Take a screenshot of the entire browser window, including the console, with any error lines that display.
Chrome
To see errors in the Chrome console:
Open the Chrome menu at the top right corner of the browser window
Select More Tools > Developer Tools
Firefox
How do I capture screenshots of errors in my JavaScript Console?
We use JavaScript heavily throughout the Acquia DAM (Widen). If the pages or components of your site don't load properly, it could be due to a JavaScript error. These errors can be caused by conflicting browser extensions, browser security settings, or other issues.
To help the DAM Customer Support team identify issues and provide a resolution, please provide a screenshot of the error in JavaScript console of your browser.
Capture errors
After opening the console, you may have to refresh the page to capture the error.
Error lines are the most significant portion of the console. You may need to scroll to see them. They'll be identified with red text or they'll be highlighted.
Take a screenshot of the entire browser window, including the console, with any error lines that display.
Chrome
To see errors in the Chrome console:
Open the Chrome menu at the top right corner of the browser window
Select More Tools > Developer Tools
Firefox
To see errors in the Firefox console:
Open the Firefox menu at the top right of the browser window
Select Web Developer > Web Console
Ensure the JS tab is selected in the console
Safari
Enable the Develop menu in the menu bar
Click Safari in the menu bar > Preferences
Select the Advanced tab
Ensure "Show Develop menu in menu bar" is checked
Click the Develop menu in the menu bar > Show JavaScript Console
To see errors in the Firefox console:
Open the Firefox menu at the top right of the browser window
Select Web Developer > Web Console
Ensure the JS tab is selected in the console
Safari
Enable the Develop menu in the menu bar
Click Safari in the menu bar > Preferences
Select the Advanced tab
Ensure "Show Develop menu in menu bar" is checked
Click the Develop menu in the menu bar > Show JavaScript Console
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If this content did not answer your questions, try searching or contacting our support team for further assistance.
Acquia DAM (Widen)