If you have permission, you can set up and distribute videos with closed captioning, in multiple languages, for your users all around the world. Closed captioning is a process of playing back text on video to provide information on the audio portion of the media. Subtitling works very similarly, but while that is more focused on translation of dialogue for non-speakers of a language, closed captioning generally offers transcription as well as a description of both dialogue and non-speech elements.
The Closed Captioning feature must be enabled on the Features page by Acquia DAM (Widen) admins for you to upload caption files and view videos with captions. You must also have the Administrate Asset Group permission to see the Captions area on the Asset Details page.
To get closed captions for your videos, the exact method is going to differ depending on the tools you have, but generally speaking, video editing apps should offer it as a part of their features. Two file types, SRT and VTT, are supported in the DAM, so you’ll want to check the app's documentation to verify it supports exporting in those formats. Alternatively, there are free and paid tools that can generate closed captioning outside of your typical video editing app. Broadly speaking, you’re using the app to mark times in the video for when, what, and how you’d like text to display.
To add closed captioning to videos in the DAM, add an SRT or VTT file in a language of your choice to a video in the Captions area on the Asset Details page. When videos are previewed, embedded, or shared, the captions will display.
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